At Siyaraman Innovation, accessible from www.siyaraman.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of personal data:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Company name (if applicable)
Transactional Information
- Order details
- Payment information (processed securely through third-party payment providers)
- Purchase history
Technical Information
- IP address
- Browser type and device information
- Cookies and usage data
- Login details (for registered users)
We only collect data that is necessary to provide our products, improve our services, comply with legal obligations, or with your consent.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send order updates and important notifications
- Prevent fraud and enhance security
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Comments
When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
4. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors may download and extract location data from images on the website.
5. Contact Forms
Improve website functionality Remember user preferences Maintain login sessions Analyze website traffic You can choose to disable cookies through your browser settings; however, some website features may not function properly.
6. Cookies
Our website uses cookies to:
- Improve website functionality
- Remember user preferences
- Maintain login sessions
- Analyze website traffic
You can choose to disable cookies through your browser settings; however, some website features may not function properly.
7. Analytics
We may use analytics tools to understand website traffic and user behavior. These tools collect anonymous usage data. You may disable tracking through your browser settings.
8. Who We Share Your Data With
We may share your data with trusted third-party service providers, including:
-
- Payment processors (to securely process transactions)
- Shipping and logistics partners (to deliver orders)
- Hosting providers (to operate the website)
- Security and anti-fraud services
All third parties are required to maintain confidentiality and protect your information.
9. How Long We Retain Your Data
We retain personal data only as long as necessary:
-
- Order records: Up to 10 years for accounting and tax compliance
- Contact form entries: Up to 12 months
- Registered account information: Until the account is deleted
- Analytics data: Up to 12 months
10. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us at: support@siyaraman.com
11. International Data Transfers
Your information may be transferred and stored outside your country of residence, including servers located in other jurisdictions. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
12. How We Protect Your Data
We implement security measures including:
-
- SSL encryption
- Secure payment gateways
- Firewall and malware protection
- Restricted administrative access
- Regular software updates
13. Data Breach Procedures
In the event of a data breach, we will:
-
-
- Investigate the issue promptly
- Take corrective action
- Notify affected users where legally required
-
14. Third-Party Data
We may receive limited data from third-party services such as payment providers and shipping companies for order processing and verification purposes.
15. Automated Decision Makin
We do not use automated decision-making or profiling that significantly affects users.
16. Contact Information
If you have any privacy-related questions, concerns, or requests regarding your personal data, please contact us at:
-
-
Siyaraman Innovation
Website: www.siyaraman.com
Email: support@siyaraman.com
Phone: +92 306 2689614We will respond to all privacy-related inquiries as soon as reasonably possible.
-
17. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.